Terms and Conditions
Booking Terms and Conditions – All bookings are subject to the terms and conditions detailed on our website.
Group Bookings (8 guests or more) - In order to make a reservation for a party of 8 or more, a £10 deposit per person is required at the time of booking. Deposits will be deducted from the final bill and the outstanding balance settled in full on the day.
Bookings for New Year’s Eve - In order to make a reservation for New Year’s Eve, a £25 deposit per person is required at the time of booking. Deposits will be deducted from the final bill and the outstanding balance settled in full on the day. Where a booking has been made for 8 people or more or New Year’s Eve, and for any reason a deposit has not been taken, at any point, should we receive a second enquiry on the date of the provisional booking, you will be asked to settle the deposit within 24 hours. Failure to do so will result in the space being released to the second party.
Pre-selected Bookings. - Should your party subsequently reduce in size and menu options have been pre-selected, the original number of guests that were booked will be charged.
Cancellations. - Deposits are non-refundable.
Non Attendance. - Where a booking has been made and a deposit taken, if the party does not turn up, the deposit will not be refunded.
Private Dining Rooms – The upstairs restaurant is available as a private dining room and can accommodate parties of between 12 to 18 guests depending on layout.
Opening Times - Vary according to season – please see Opening Times for details or please call the restaurant to confirm as timings may be subject to change and according to event bookings.
Loss or Damage - cwtch* restaurant accepts no responsibility for the loss or damage to any items left in its care. All items are left entirely at the owners risk.